Contact Us

To provide you the best possible service, we have a dedicated customer service team ready to help you with any questions you may have. We can be reached via email at:

If you prefer to chat on the phone, we can be reached at: 519-601-2668

We would love to hear from you!

Online Customer Service Hours:

• Tuesday through Friday 10:00am – 6:00pm
• Closed weekends and Canadian Statutory Holidays

If you made a purchase, you will receive confirmation of your purchase directly from Elavon, our payment system. All correspondence, including the tracking details for your purchase, will be sent to the email address provided to us from Elavon.
If this email address is not used on a regular basis, please provide us with a current email address. You can contact us at